Privacy Policy

Terms & Conditions

Please read these Terms & Conditions carefully before using our website, mobile applications, products, or services. By accessing or using our platform, you agree to be bound by these terms, along with our Privacy Policy and any additional policies or guidelines referenced herein.

We reserve the right to modify or update these Terms at any time without prior notice. Continued use of our website or services following any updates constitutes your acceptance of those changes.

Use of Website & Applications

You may access and use our website and applications solely for personal and non-commercial purposes. Any unauthorized reproduction, duplication, resale, modification, or exploitation of any part of the platform without prior written permission is strictly prohibited.

While using our platform, you agree not to:

  • Violate any applicable laws or regulations

  • Misuse, hack, disrupt, or interfere with the website or its users

  • Upload harmful software, viruses, or malicious content

  • Use false identities or misleading information

  • Harass, abuse, threaten, or impersonate others

We reserve the right to suspend or terminate access if any misuse or violation of these terms occurs.

Product Purchases

By placing an order through our platform, you agree that all information provided by you is accurate, complete, and up to date. Payments must be authorized and made through valid payment methods owned or legally accessible to you.

Product descriptions, pricing, availability, and visuals are subject to change without notice. While we strive to display products accurately, actual colors and appearances may vary depending on your screen or device settings.

We reserve the right to:

  • Limit or cancel quantities purchased

  • Refuse or cancel orders at our discretion

  • Discontinue products without prior notice

  • Ship orders partially when necessary

Once an order has been dispatched, the responsibility and risk associated with the shipment transfer to the customer.

Mobile Applications

Certain features may require installation of our mobile application and creation of an account. Users are responsible for internet connectivity charges and device compatibility.

We do our best to ensure accurate display of product visuals within the app; however, display variations may occur depending on the device used.

Objectionable Content

If you come across any unlawful, offensive, abusive, misleading, defamatory, obscene, or otherwise objectionable content on our platform, please contact us immediately. We will make reasonable efforts to investigate and remove such content where necessary.

Intellectual Property

All content available on this website — including text, graphics, logos, images, designs, software, and other materials — is the intellectual property of ‘ME’ and is protected under applicable copyright and intellectual property laws.

No material from this website may be copied, reproduced, distributed, or used without prior written consent.

Events Beyond Our Control

We shall not be held liable for delays or failure to fulfill obligations caused by events beyond our reasonable control, including natural disasters, technical failures, government restrictions, or logistical disruptions.

Communication

By using our platform or placing an order, you consent to receive communications from us via email, SMS, phone calls, or other electronic means regarding your orders, updates, or services.

Jurisdiction & Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of India. Any disputes arising from the use of our platform shall fall under the exclusive jurisdiction of the courts of New Delhi, India.

Arbitration

Any disputes or differences arising in connection with these Terms shall first be resolved through mutual discussion. If unresolved, disputes shall be referred to arbitration in accordance with the Indian Arbitration and Conciliation Act, 1996.

The arbitration proceedings shall take place in New Delhi, India, and shall be conducted in English.

Cash on Delivery (COD)

Cash on Delivery is available on eligible orders within India, subject to serviceability by our courier partners.

  • COD payments must be made in Indian Rupees only

  • Additional shipping charges may apply on low-value orders

  • COD convenience and shipping charges are non-refundable

Products eligible for exchange or return must be unused, undamaged, and returned in original packaging with tags intact.

Product Disclaimer

In case of irritation, allergic reaction, or discomfort after using any of our products, please discontinue use immediately and consult a medical professional.

Individual results may vary depending on skin type, usage, and personal sensitivities.

Privacy Policy

Your privacy is important to us. We are committed to protecting your personal information and ensuring a safe shopping experience.

Our Privacy Policy outlines how we collect, use, store, and protect your data, including:

  • Information collected from users

  • Use of cookies and similar technologies

  • Data sharing practices

  • Security and confidentiality measures

  • User rights and preferences

By using our platform, you consent to the practices described in our Privacy Policy.